The ConnectCubed Methodology: Background
We live in a day when increasing technology in HR is changing the HR role. The bureaucratic functions of HR are increasingly handled by software tools. HR leaders now have the ability to focus on what HR is really about: making your organization's people better, and solving real business problems relating to people.
What are some of the business problems affecting your organization?
- Are business leaders asking you to reduce turnover?
- Do you wish you could improve morale and motivation?
- Are some of your employees struggling to meet expectations?
Traditionally, HR leaders have made educated guesses to attempt to fix these thorny issues. Maybe a new assessment will fix the problem. Maybe a new interviewing technique. Maybe a new employee survey.
Using guesswork, it's difficult to ascertain if the one tweak you applied actually improved the situation in the desired direction. Our mission is to help you transition to methodical, analysis-based problem solving, without the need to develop a technical skillset.
Measure, Analyze, Change, Confirm
At ConnectCubed, we provide the methodology and software to assist you in successfully transitioning to analysis-based problem solving. Our methodology, as implemented through our software, guides you through the four steps to methodical problem solving: measure, analyze, change, and confirm. You can apply this methodology to current issues and new ones as they arise.
First, you need to measure the thing you're trying to fix.
For example, if you are concerned that motivation is too low among some employees, you will need to understand where each of your employees lies on a scale from low motivation to high motivation. ConnectCubed includes tools to help you gather than information.
In addition to measuring the problem area, you also need to measure what you hypothesize may be impacting the problem area for better or worse.
For example, if you believe that low morale is caused by frustrated employees who lack sufficient training, you would want to measure how much training each employee has received. ConnectCubed allows you to upload spreadsheets with any data you wish, such as number of trainings completed by each employee.
Then, you need to analyze your problem measures and hypothesis measures to determine which, if any, of your hypotheses are truly impacting the problem area.
For example, if you found that the employees with lower morale also had the least amount of training, you would have confirmation that the amount of training does impact the level of employee morale. ConnectCubed conducts this analysis for you, at the touch of a button.
Third, you apply a change to your process based on what is actually impacting your problem area.
To follow the example above, now that you know that number of completed trainings does impact morale, you can feel confident in applying a change that trained employees more rigorously. If your analysis failed to show training had an impact on morale, you would experiment with another hypothesis, rather than implementing a training-based solution. ConnectCubed has several built-in tools that allow you to implement important changes, such as customized pre-employment assessments, interview scoring, and resume scoring, among others.
Lastly, you measure the problem area again to confirm if your change improved what you were trying to fix.
Demonstrating improvement is critical, not least in HR environments where budgets are often constrained. By establishing a set protocol to follow up after implementing a change, you can demonstrate HR's strategic value-add through hard improvement numbers. ConnectCubed automates many forms of confirmation measurement, eliminating manual follow-up for you and your team.